Privacy policy

This Privacy Policy describes the relationship between Urbn Cowork Inc. (“Urbn Cowork”, “we”, or “us”), the products and services operated by Urbn Cowork Inc. (collectively, such services, including any new features and applications, the “Urbn Cowork Services”), and the users of Urbn Cowork Services (“you” or “your”). The policy describes matters with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from users of the Urbn Cowork Services. Please read this Privacy Policy carefully. It applies to all interactions you have with Urbn Cowork Inc.


When you use Urbn Cowork, update your account details, provide your billing information, provide your emergency contact information, or otherwise provide information to Urbn Cowork, we may ask you for personally identifiable information ("Personal Information"). The Personal Information can be used to contact you or identify you and it may include, but is not limited to, your name, your email, your phone number and your address. This information may be collected either by itself or in conjunction with other information for the following purposes: a. To create an account at Urbn Cowork, administer your account, provide customer service and contact you with any information, alerts and suggestions related to your account. b. To let a service provider know your first name so that he or she can communicate with you effectively. c. For billing purposes d. To contact you either ourselves or using the appropriate authorities, if either Urbn Cowork or a Service Provider has good reason to believe that you or any other person may be in danger or may be the cause of or the victim of a criminal act; and e. Any other purpose for the collection and use of personal information that Urbn Cowork may determine, in its sole discretion, from time to time and as shall be posted on this Privacy Policy prior to or at the time such changes take effect.

Urbn Cowork collects Personal Data from you when you voluntarily provide such information, such as when you contact Urbn Cowork with inquiries or to register yourself or your company online for access to the Urbn Cowork Services.

Wherever Urbn Cowork collects Personal Data we will make an effort to provide a link to this Privacy Policy. By voluntarily providing Urbn Cowork with Personal Data, you are consenting to Urbn Cowork's use of it in accordance with this Privacy Policy.

If you provide Urbn Cowork with Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Urbn Cowork.

We receive some other information automatically when you use Urbn Cowork Services. This can include data about your device, software, operating system, operating system- provided device or user-specific advertising IDs for advertisement tracking, your IP address, and the date and time of each request you make to Urbn Cowork.

We collect information about how you view and interact with content and advertisements through Urbn Cowork and on third-party sites connected to Urbn Cowork's service provider.

In an ongoing effort to better understand and serve users, Urbn Cowork may conduct research on user demographics, interests, and behaviour based on the Personal Data and other information provided to Urbn Cowork. This research may be compiled and analyzed on an aggregate basis, and Urbn Cowork may share this aggregate data with its affiliates, agents, and business partners. This aggregate information will not identify you personally. Urbn Cowork may also disclose aggregated user statistics to current and prospective business partners, and to other third parties for other lawful purposes.

Urbn Cowork may collect and use your location information (for example, by using the location services on your mobile device) to provide certain functionality of the Urbn Services. Your location information is not made available to other users without your express permission. Urbn Cowork may also use your location information in an aggregate way, as described above in the preceding section.


If you provide Personal Data for a certain reason, Urbn Cowork may only use the Personal Data in connection with the reason for which it was provided. For instance, if you contact Urbn Cowork by email, Urbn Cowork will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Urbn Cowork Services, Urbn Cowork will use your Personal Data to provide you with such access and to monitor your use of such Urbn Cowork Services.

We use your information to keep Urbn Cowork running, better understand how you use our service, customize your experience and improve Urbn Cowork's products and services.

We share your personally identifiable information only under these circumstances: a. With your consent, after letting you know what information will be shared, and with whom. b. If we believe it is reasonably necessary to comply with a law, regulation or legal process. If we’re going to release your information, our policy is to provide you with reasonable advance notice under the circumstances unless we’re prohibited from doing so by law or court order. We may disclose your information without giving you prior notice if we believe it’s necessary to prevent imminent and serious bodily harm to a person. Nothing in this privacy policy is intended to limit any legal objections or defenses you might have to efforts by third parties to compel disclosure of your information, including legal orders from the government. c. To third parties helping us offer and improve our service, such as those providing Urbn Cowork certain technical tools and analytics services (including marketing partners) that help us understand how people use Urbn Cowork so we can make it better. We require those companies to observe the limitations in this privacy policy. d. If we sell, transfer or otherwise share some or all of our assets, including the information identified in this privacy policy, in connection with a merger, acquisition, reorganization, or sale of assets in the event of a bankruptcy. We may also share non-personally identifiable, non-aggregate information with companies that help us improve our products and services, including advertising (such as research companies and analytics providers). As with your personally identifiable information, we require that such companies observe the limitations in this privacy policy. e. We may disclose aggregate information about how our users use Urbn Cowork in a manner doesn’t identify you individually.


As Urbn Cowork continues to develop, we may decide to revise this Privacy Policy from time to time. The most current version will govern our use of your information, and older versions are available upon request. If we make changes that we think will substantially alter your rights, we will notify you by posting a notice on our website.

Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated below.

Your continued use of the Urbn Cowork Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

D. CONTACT URBN COWORK If you have questions, concerns, or feedback, about this privacy policy, or any other matters related to your privacy, please contact us at [780]499-8008.

Urbn Cowork Inc. 258, 150 Chippewa Road, Sherwood Park, AB T8A 6A2 Canada